Communications Policy
Effective Date: January 1, 2024
This Communications Policy governs how Remote Hero LLC uses electronic communications to contact users and outlines your rights under applicable laws.
Scope of Communications
We may contact users by:
- SMS messages (via Dialpad, Google Voice, or similar platforms);
- Email communications;
- Voice calls or voicemail drops;
- Platform notifications.
Purpose of Communications
Communications may include:
- Account-related updates and transactional information;
- Job opportunities or applicant communications;
- Service announcements or feature updates;
- Marketing or promotional materials.
Legal Basis for Communications
We rely on the following legal grounds:
- Consent (under TCPA, CAN-SPAM, GDPR);
- Contract performance;
- Compliance with legal obligations;
- Legitimate interest in improving user experience.
Opt-Out Options
You may withdraw consent at any time by:
- Replying "STOP" to any SMS;
- Clicking "Unsubscribe" in any marketing email;
- Emailing info@remotehero.us.
Please note that opting out of certain communications may limit your ability to receive important service-related updates.
Message/Data Rates
Message and data rates may apply for SMS or voice communications. Users are responsible for any charges incurred.
International Users
If you access the Site from outside the United States, you consent to the transfer of your information to the United States. We take reasonable measures to comply with international privacy laws such as GDPR.
Updates to This Policy
We may update this Communications Policy periodically. Continued use of our services following such changes constitutes your acknowledgment and acceptance.