Hire a Bilingual Legal Intake Specialist
We place bilingual intake specialists, most of them working as a legal intake specialist for a law firm, at $1,500 to $2,000 a month. The comparable US hire runs $47,500 to $52,000 a year. For a firm losing Spanish-speaking callers, this is usually the highest-return hire on the list.
- Native Spanish, strong English, on your hours
- Screened on a live intake call, not on a resume
- $1,500 to $2,000 a month, full time
Explore your options
Tell us what you need. Pre-vetted candidates in 2-4 weeks, no cost to start.
What an intake specialist handles
- Live answeringnew inquiries in English or Spanish, evenings and Saturdays.
- Your intake scriptqualifying the matter and capturing the facts.
- Case noteslogged into your system during the call, not afterwards.
- Consultationsbooked and confirmed, which is where appointments disappear.
- Chasingquiet leads, and the documents a signed client has not sent.
How to screen an intake hire
- 1
Listen to them handle a bad call
Role-play an upset caller on video and listen to the tone. Warmth under pressure is the whole job, and a resume cannot show it.
- 2
Test both languages properly
Native Spanish plus conversational English is not enough if your attorneys speak only English. Run part of the interview in each language, not just a line or two.
- 3
Name your system and your practice area
Personal injury intake and family law intake are different conversations, and Clio, Litify, Filevine or a customer relationship manager are different tools. Both belong in the brief.
- 4
Decide the hours before the hire
Most missed intake happens outside nine to five. In Latin America an evening or Saturday shift is a normal local shift, not an overnight one, which is why it holds.
What it costs against a US hire
Intake sits in the customer support band. Legal or medical intake experience places at the upper end of it. Same figures as the salary guide and the calculators.
Customer Support Representative
Save $25,900 (55%)
Live Chat Agent
Save $20,400 (49%)
Booking Support Specialist
Save $29,200 (56%)
Help Desk Specialist
Save $28,000 (54%)
Administrative Assistant
Save $30,400 (58%)
Customer Support Manager
Save $38,000 (56%)
Figures are yearly full-time estimates as at August 2026 and move with seniority and country. All 99 roles are in the salary guide.
How hiring a bilingual intake specialist works here
Full breakdown on how it works.
- 1
One 15-minute call
You describe the role, the hours you need covered and the tools. We tell you honestly whether nearshore fits it.
- 2
Vetted shortlist in 2-4 weeks
Skills, spoken English and background checked before anyone reaches you. You run the interviews.
- 3
One agreement, and they start
You sign one Master Services Agreement with us. We engage and pay the professional; they work as part of your team, month to month.
Plan for about a two-week ramp once they start, and own that part: training, context, clear expectations and system access. We stay involved after the placement, so if something goes wrong on either side we mediate rather than leaving you to it.
Questions we get about this role
- How much does a bilingual intake specialist cost?
- We place them at $1,500 to $2,000 a month full time, depending on experience and how much the role has to own. A comparable US hire runs roughly $47,500 a year before employer taxes.
- Can they cover evenings and weekends?
- Yes, and this is the main reason firms hire nearshore for intake. Because the region shares United States business hours, your evening shift is an evening shift where they live, which is far easier to staff and keep than an overnight shift on the other side of the world.
- Will they work inside our case management system?
- They work in whatever you use. Name the system in the brief, whether that is Clio, Litify, Filevine or a customer relationship manager, and we screen for hands-on experience rather than a line on a resume.
- Is an intake specialist allowed to give legal advice?
- No, and a good one is clear about that line on every call. They capture facts, qualify the matter against your criteria and book the consultation. Anything that amounts to advice stays with your licensed staff.
Where to go next
- PricingMonthly ranges for every role, and what moves a number inside its band.
- Savings calculatorPrice this role against a US hire and see the yearly difference.
- Salary guideUS pay against Latin America pay, across all 99 roles we place.
- All staffing servicesFull search, one permanent hire, or a candidate pipeline.
- Client resultsWhat other companies built, and what it saved them.
- How hiring worksEvery step from the first call to the person starting.
Ready to see candidates?
Tell us what the role needs. If nearshore is not the right answer for it, we will say so on the call.